Refunds: Thank you for shopping with Little Piggies and trusting us with your little one’s fashion needs. Due to orders being pre-orders dates given are ETA’s! NO REFUNDS will be given for delays in shipments to us or sizing! We hope to stay within our ETA but sometime it is out of our control. We encourage you to measure before ordering as well to ensure they fit. The ONLY time a refund will be honored is if the shoes are defective.